Delivery guarantee
under a signed statement of work
Version 1.0 · October 2026
- The date
Your first trusted report is live in your own Microsoft tenant within four weeks* of the day your access is in place.
- What "live" means
The Accelerator is deployed in your Fabric tenant, the sources named in your scope are landing in bronze and silver, and your first governed report in gold reconciles to source. You check each one yourself, in your own tenant.
- What the guarantee depends on
We'll send you full prerequisites documentation in advance. The guarantee depends on all of those prerequisites being in place before the clock starts, a twice-weekly progress call we both attend, your people available when we need them (someone who knows your source systems and a decision-maker for definitions), and your team at the handover sessions.
- How you pay
50% at kickoff, 50% at go-live. On a £20,000 deployment, that's £10,000 then £10,000.
- If we miss the date
You don't pay the final 50%, and we still finish the deployment at no extra charge.
- When the clock pauses
Only for things we can't control: waiting on access, a missed progress call, your source-system expert being unavailable, or a definitions decision we're waiting on. We'll tell you in writing the same day, with the new date.
- Changing the scope
Adding a source mid-flight is fine. We'll agree the new date with you before any work starts on it.
* Four weeks covers a standard scope of source connections, agreed with you up front depending on their complexity. If you need more, we'll agree a longer timeline with you before we start, and the guarantee stays exactly the same: your date, in writing, with the final 50% at stake.
Company no. 13759542
Written into your statement of work